Real Tools for Real-World Challenges
Whether you are new to the hospitality industry, a part of a large corporate brand or boutique organization, finding internal checklists, forms, and processes that are current and relevant can be daunting.
Most are outdated (used in the dark ages before the invention of computers), borrowed (stolen or plagiarized from another competitor), or developed as a temporary bandage that became a permanent fix. (You know those tools that everyone adapts to fit their own needs through trial and error?)
That’s why Hotel Playbook experts have opened their little black book of success secrets and are openly sharing these invaluable tools. From on-boarding a new associate to sales and leadership tools, you can find it here. Our templates are designed for you to customize and make it your own!
Not sure what you need? Members receive Free Concierge Guidance from our hospitality experts.
Highlights of Tools, Templates, Hacks, and Shortcuts:
ADDED DAILY: NEW TEMPLATES, CONNECTIONS, CHECKLISTS, AND JUST IN TIME STRATEGIES.
Solutions For All Hospitality Functions Will Be Incorporated As They Are Certified And Validated
Learning & Development
Suppliers, Trainers, and Other Resources
Key Connections and Expert InnSights
The Hotel Playbook Certification Process
Hotel Playbook content and connections are carefully researched, tested, and certified to ensure they are relevant and meaningful specifically for the hospitality industry and today’s real-world priorities.
Our board-certified process includes:
- Initial sourcing and research
- Endorsement from board members
- An approval rating process from beta class testing
- Live beta testing with hotel-based hospitality professionals
Need it now?
There are many great resources out there, and we are committed to finding ALL of them for you. Don’t miss a perfect resource while we are validating new Connections. When you subscribe to The Hotel Playbook, you’ll find three types of Connections:
- Certified Connections are designated with the Hotel Playbook Icon. These Connections have met our rigorous testing processes
- Recommended Connections are defined as referred or recommended by Hospitality Professionals and currently going through our certified processes. They are designated with an Icon
- Emerging Connections have passed our initial screening for applicability. They will remain active for a period of one year or until they have been through the certification process. They do not have a designated icon
Have a great Connection that you’d like to share or not sure what you need? Share your resource with your dedicated virtual assistant. We’ll get right on it!
Are You Part of the Inn Crowd?
When you subscribe to the Hotel Playbook, you’ll be invited to join the Inn Crowd Community.
In this progressive members-only, online community, you’ll tackle hot industry topics and tough leadership issues with peers and experts, who have winning strategies to share.
This exclusive group is for those who wish to actively engage, learn, and participate in lively, collaborative conversations that will give you cutting-edge tactics for today’s ever-evolving industry.
And if you are a little shy…we’ve got that covered too! You can ask a question or post a reply in complete anonymity if you chose.
Who knows, you might find a life-long colleague or mentor along the way.
Is your leadership style defining success or creating stress in your organization?
“A leader’s greatest obligation is to make possible an environment where people’s minds and hearts can be inventive, brave, human and strong, where people can aspire to do useful and significant things, where people can aspire to change the world.”
– Carly Fiorina, former CEO of Hewlett Packard from her MIT commencement address of June 2000.
In today’s competitive market, great managers and leaders are difficult to find and even more challenging to keep. Just because you experienced success in a prior position or company, you can often find yourself overwhelmed, ill-prepared, and too embarrassed to ask anyone. Or perhaps you are a seasoned leader. No judgment here.
Breathe easy… we are here to help. Subscribe to the Hotel Playbook and access a wide array of leadership tools, productivity tools, inspiration, hacks, and insights in the Leadership Section of the subscriber’s portal. Need more help or have a tough challenge to tackle? Check-in with the Inn Crowd and ask an expert or for advice in our private and anonymous discussion forum.
No time for training or money for development? We’ve got you covered!
Stop wasting time and money on development tools that don’t last beyond the day of the training.
Access high-value learning and development tools designed just for the hospitality industry. They are easy to implement, cost effective, and designed to be fully integrated into your team’s culture.
Take advantage of Self Development, Soft Skill, Team Development, Sales and Revenue Generation Skills, Analytical learning, and a host of other impactful learning and development topics.
- Business Etiquette
- Time Management
- Communication Skills
- Productivity and Efficiency
- 5-Minute skill retention tools
- Effective Listening and Communication
- Project Management
- Impactful Meetings
- Sales GO TO SCRIPTS
- Analytics and Financial Measurement
- Sales, Catering, and Revenue Basics
- Train the Trainer
Not sure what you need? Contact our Hotel Playbook Concierge here or click here to get started now.